Even with the provided outerwear, we recommend dressing warm for the occasion. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Contributions should be appropriate for a global audience. Our room was great with a center atrium view; however, our mirror had the foil backing flaking off, revealing the light inside. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Guests submit their subscores and their overall scores independently theres no direct link between them. If you want to unwind even more, discover our resort's on-site spa, Relache Spa & Salon. We visited Legoland and the aquarium which were fun but ridiculously overpriced. The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. I was up every 2 hours from the noise! My husband & I stayed here for a conference. Hello. Worst customer service I have ever experienced, I stayed for 3 nights in early November. After their trip, guests tell us about their stay. Tripadvisor performs checks on reviews. The wait was really long at the one breakfast spot open so we tried room service. I am a traveler. In addition, the room was on the main hallway and right next to a stairwell leading me to wonder what I did to piss of the Gods of Hospitality. Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009 You can sort and/or filter them by time of year, review score, and more. For the next hour and a half, we listened to people in the hallways screaming up and down. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. 2 miles away. I went to the large bar for a drink and food, service OK, food just average. Hello! What are some of the property amenities at Gaylord Texan Resort & Convention Center? I asked if they were getting ready to close and he said "yes but you have time for 1 maybe 2 drinks." Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Access to the Splash park with resort transfer was super convenient. The only real negative is everything you do in your room/bathroom can be heard in the hall. Job Number 23004015. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. Book by 10/13/19. We do have conjoining rooms that are available for guests stay. Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. Then some shirts were left in the closet and their system of tagging lacked big time. ?I was so looking forward to this resort and was sadly, very disappointed. Where to Eat and Drink at Gaylord Texan Since the beginning of 2020, we have strategically invested over half a billion dollars to expand the Gaylord Palms, renovate the rooms and upgrade the food & beverage outlets at the Gaylord . This is an amazing property so expansive, but has a little bit of everything.Came for my wife's birthday and they truly made it first class. Room types may vary. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Our Atrium View guest rooms offer stunning views of our one-of-a-kind atriums. Everything is bigger in Texas and Gaylord Texan Resort & Convention Center is no exception. When staying at the property, there is a resort fee per night. Our room came with a balcony that overlooked all the fountains and indoor waterways. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas, USA, 76051 Tel: +1 817-778-1000 Dallas/Fort Worth International Airport Distance from Property: 6 Miles Phone Number: +1 972-973-8888 Visit Website Dallas Love Field Distance from Property: 20.8 Miles Phone Number: +1 214-670-6080 Our hotel in Grapevine also houses over 490,000 square feet of event space to ensure that your wedding or conference adheres precisely to your vision. They go out of their way to exceed your expectations! Lock in a great price for Gaylord Texan Resort and Convention Center rated 8.3 by recent guests! There are perks to that! The modern dcor of our rooms and suites in Grapevine, TX, is inspired by the very best of Texas, When traveling to Grapevine, stay connected by using our in-room Wi-Fi, included with the resort fee, All our hotel rooms and suites in Grapevine, TX, have flat-panel TVs with premium cable access, After a long day in Grapevine, enjoy a peaceful night's sleep on our pillowtop mattresses, Many rooms and suites offer private balconies with spectacular views of our one-of-a-kind atrium, Spacious Grapevine hotel suites make our hotel the ideal place to stay for groups or families. Then a member of. The two nice restaurants were closed. Special Rates. Each is equipped with cable TV, a coffee maker and a laptop safe box. There's an indoor pool, an outdoor pool, shops, a family-friendly seasonal water park, and a huge atrium with five acres of lush . Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Youll enjoy the private oasis of your large bath area with double vanities. There are plenty of hotels around the area that can give you better service. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. I ate in several of the restaurants and the food was outstanding! Explore menu, see photos and read 1962 reviews: "Slow service, cheese tray was poor quality, lobster was undercooked" Old Hickory Steakhouse at The Gaylord Texan, Fine Dining Steakhouse cuisine. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line. Apply for a Gaylord Texan Resort & Convention Center Banquets Houseperson job in Grapevine, TX. The beds were comfortable, check in was quick & easy. We are sorry to hear this was not the case during your visit. From the minute you arrive you are warmly greeted! Ummm ok?He dropped our drinks off and did not come back for about 30 minutes, ensuring we did not have time for 2. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! The woman who answered was rude, and said "it will be at least an hour, do you want it orrrr" I guess not? Nestled in Gaylord Texan's festive Riverwalk Market District, Old World Mexico meets modern Tex-Mex for a delicious dining experience. More than 2.5 months after my credit card was incorrectly charged, I have still not been given this money back, and I have spent several hours on the phone with Gaylord representatives who acknowledge the money was improperly charged but who can't seem to simply return this money to me, Dear rkstewart13, Thank you for taking the time to give us a review; we appreciate your honest feedback. The lady who checked us in took our parking ticket, and we had to turn our room cards in to check out. Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. Gaylord Texan Resort and Convention Center takes special requests add in the next step! Dear goodwimp, Thank you for taking the time to give us a review; we appreciate your honest feedback. 5.0 (377) GOING TO THE CHAPEL. From luxurious guest rooms with breathtaking views to family-friendly activities, there's something here for everyone! Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Booking.com does not accept responsibility or liability for any reviews or responses. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Job Number 23031598. Something went wrong please try again later. Here at the Gaylord Texan, our team wants to provide the best hotel experience. Comfortable bed, very clean, no problems or surprises. I've used Marriott for years for hotel stays and am now a gold member. The bartender was chatting with two girls, and after a few minutes very hurridly took our order, slapped our drinks together, then went back to talking with the girls. A few days after checking out I learned that my credit card was incorrectly charged $150. The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. The room I had was nice but as far as physically possible from the conference venue as the hotel could manage (significant when you consider that the Gaylord is approximately 2 1/2-3 city blocks long from end to end). Spring Breakout Escape Room Your teacher confiscated your cell phone after you were caught texting during class but but did not return it to you. Justin Mason Live - Gaylord Texan - Full Band - Headliner: Colt Ford, Gaylord Texan Hotel, Grapevine, April 6 2023 | AllEvents.in Here at the Gaylord Texan, our team wants to provide the best hotel experience. The staff speaks multiple languages, including English and Spanish. If the system detects something that potentially contradicts our. Gaylord Texan, This is the version of our website addressed to speakers of English in the United States. This 4-star hotel is 2.5 mi (4 km) from Grapevine Mills Mall and 10.4 mi (16.7 km) from Irving Convention Center. The Gaylord Texan offers bright rooms decorated in copper and tan. We had some time before our dinner reservation in town so thought we would check out some of the hotel bars. 1501 Gaylord Trail . Lock in the lowest price from these sites. All cribs and extra beds are subject to availability. While most of the on-site stores and restaurants are a bit pricey, the Marketplace, Sundry Store, and Sushi Bar were very affordable. This has been an incredibly frustrating experience and I would caution anyone considering staying, at the Gaylord to consider other options, as this is probably the worse customer service I have ever experienced. For the prices that you pay here I would expect better treatment and service. Price: The "ICE" exhibits were NOT included with your stay at the hotel, it is all extra. Only a customer who booked through Booking.com and stayed at a specific property can write a review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 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