How do I arrange to carry extra or overweight baggage? Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Original review: Nov. 9, 2022. Please note this number is only available when calling within the UK. Telephone: +233 (302) 214 970. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Sign up for a free account. Have you already booked? Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Find Reviews. 11. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. When should I check in? 2011 BA Clubs Regus 450 Bath Road, Longford. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Please contact your travel agent directly to discuss your booking. AB2CD3. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Tell us about something using our online forms. Search job titles. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. The kiosk will tell you what to do next, so please read the screen carefully. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Refreshed every minute. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Sean first joined British Airways in 1998, where he began his career as a financial analyst. How can I correct a mistake with one of the names in my booking? is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. Smart national dress or company uniform is acceptable in all cabins. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. YIDxxS1 will mean you are eligible to the economy class allowance. (business & personal). Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Fax: +233 (302) 823 233. Please contact your preferred travel agent for bookings of 10 or more people travelling together. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Amenity bags will not be given to staff who travel in premium cabins. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. This site is protected by reCAPTCHA and the Google. Passengers without a listing will be refused travel. If you have an item which exceeds that weight, you must re-pack into separate bags. Cloudflare Ray ID: 7a2c63981fec32af Please include your flight details or booking reference if you have an existing booking. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Claim baggage-related expenses or compensation. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Write to us. Your IP: It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. (BA Heritage Centre / Museum, at Waterside) Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. At British Airways weve always taken data protection very seriously. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Making staff travel easy and stress-free, like it should be! you have a Case Reference) and are waiting a . Please visit our Help centre for more support if you have a question about your booking or flight. While the business class service . The majority of our calls are managed by British contact centres. If offered, we ask that you politely decline. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Your booking reference consists of a combination of 6 letters and numbers e.g. You can email the site owner to let them know you were blocked. Full-time, Part-time . This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Enter employee name to find & verify emails, phones, social links, etc. When will I get a response from Customer Relations? I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Use of a safety seat for an infant is not permitted on board for rebate passengers. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. You must check the screen in the office for further information. AB2CD3. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. / expiry date / FAQs. free lookups / month. You can also visit the offices located in different parts of our country. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. Continue reading. Emails found on company website [email protected] 50% Support 10 10 Emails found on 3rd party websites [email protected] 99% 0 0 Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. All other airports: If there is a desk signposted for standby travel, go to that desk. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. You are just a number to management, nothing individual. British Airways is back on the hiring road. One laptop bag OR one briefcase OR one handbag. {{ userNotificationState.getAlertCount('bell') }}. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. 2011 BA Clubs Regus 450 Bath Road, Longford. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Request duplicate receipts, proof of travel and other insurance documents With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. How can I stop them expiring? Welcome to our official Facebook page. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Looking for a particular British Airways employee's phone or email? Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. Please note this number is only available when calling within the UK. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. Is there a step-by-step guide I can follow? Collecting your car Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Were keen to get to the bottom of your issues whatever they might be. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. This will give you your flight status. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. Your booking reference consists of a combination of 6 letters and numbers e.g. Please ensure that your attire is appropriate for the cabin of eligibility. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . Please have your booking reference ready when you call. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings Your booking reference consists of a combination of 6 letters and numbers e.g. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. This is a public forum and we don't recommend that. 2 . Their contact details are at the end of our. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. BA IT Support Centre No credit card required. The action you just performed triggered the security solution. No special service requirement is permitted when travelling on standby travel. Greater London UB7 0EB |. Eliminating the need for you to check your booking details and request booking services . We'll make sure your comments reach the right person. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . Contact information for British Airways (BA) Staff travel with its free or geographic phone number. There will be no staff travel office in Terminal 3. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. If you have any problems using the site, please check that your e-ticket has been correctly issued. Get Contact Info for All Departments. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. For the most relevant contact details, log in to your Executive Club account. You should return to the area to check the screens for acceptance. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance.
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