But what many don't know is that there are many ways you can be taken advantage of while using this app. Etsy is buying Gen Z social shopping app Depop for $1.6 billion. Buyer protection will only apply when you pay for your item inside the Depop app. You are not permitted to purchase or sell anything that is illegal where you live (even if that item is specified on the official list as being permitted). Are they using their real name or a strange username with many numbers? The app will prompt you to create a username, connect your email address, and upload a photo. You can use that info to price your product slightly lower than the competition. Get paid fast when your item sells. The shopping app includes tools such as the shopping bag, which provides information on shipping costs. Add the labor cost or the time it took to make the item. or they left an email address or personal number instead of transacting inside the platform. If sending from the US, avoid marking packages as gift instead of merchandise its illegal and can result in a fine. Every brand, style, color, size and texture are welcome. When a customer buys that item, the reseller will purchase it on the website selling it cheaply like wish.com or aliexpress with the buyer's shipping address, pocketing the price difference. It feels a lot like a social media app as you build a community of followers who want to engage with your products. The message usually looks like this "Hello! Tap "Who Pays?" 2. In other words, you will not be charged for products that do not sell. Posting stuff on Depop is free. You can simply decline the transaction and communicate with other buyers. Drop it off at the nearest post office or USPS collection box, Extra- Small: $3.75 (First class and is less than 4oz), Small - $4.75 (First class and is less than 8oz), Medium - $6.75 (First class and is less than 1lb), Large - $11 (Priority mail that is less than 2lb), Extra Large - $15 (Priority mail that is less than 10lb). Or do you simply want to reduce your wardrobe to a capsule? Its your responsibility to ensure that your customer receives items exactly how they expect them. Luckily, it is the simple part of the process. You will not be entitled to a refund for the fee when you issue a refund for the transaction. It is a great method to expand the reach of your brand. However, although using the platform is simple, it does not mean that you as a seller can ignore putting effort in to run your business efficiently. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. Depop is a London-based peer-to-peer marketplace for pre-owned and vintage clothing, accessories and shoes. Download the free Depop app for iOS or Android, and create an account. Here is how to get started with Crosslist: Besides Depop, Crosslist helps you list quickly on eight more marketplaces such as eBay, Poshmark, and Mercari! You can change these settings in the account settings menu. Sellers can choose to offer either free shipping on their product or choose to have the buyer cover the costs. This . The Depop Seller Protection states that the seller must ship the sold item to the address indicated in their sales receipt. Make sure to edit your photos and reduce the brightness, contrast, and saturation to bring out the perfect colors of your item. Are they using their real name? Select your items 9 min read. When youve selected the courier you want to use, check two things before handing the package over. Additionally, Depop offers PayPal processing fees for sellers and buyers, and requires a verified account in order to make payments. It is also recommended that all buyers and sellers avoid purchasing items that are illegal or considered offensive. Below, we have rounded up all of our knowledge about Depop returns & Depop refunds. It is important to note that a buyer and seller must agree on the cost of shipping prior to a purchase and a seller must provide information regarding the cost of shipping to the buyer on a listing in order to ensure that there is a mutual understanding of the cost of shipping on Depop. With OneShop, you can now have more time to close deals and make money while keeping your account's operations at bay. Additionally, your number may be used for marketing purposes like to receive notifications about exclusive events and offers, or to receive customer support if you ever have any issues. You can elevate your selling on various marketplaces and shopping platforms like Poshmark, Depop, Mercari, and more! Preparing for the photo shoot is crucial and should include ensuring you have adequate lighting, clean and uncluttered background, and the right angles for your product so that it looks its best. You can view ourwebsiteor have a chat with us throughMessenger. Were sisters and we run our shop together, and our bio has this at the beginning.. You're more likely to encounter scammers asking for more details or initiating outside transactions on Depop. Sell your clothes. Upload them on Depop today. It is best to keep your address and other personal information off of the platform to avoid any potential risks. Never worry about after-sales again. If a seller is offering free shipping, then the seller is responsible for covering the cost of the shipping. Buyer gave wrong address I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? By selling on Depop you're keeping items in the circular economy and helping reduce fashion waste. If you have any questions or need assistance changing your delivery address, you can contact Depops customer service team who will be more than happy to help. A PDF file of the shipping label will prompt. When you sign up for an account, you will be asked to create a username, but this username is used to log into your account and will be visible to other users. There is no repeat business when a seller scams, so most of the people are legit sellers. If you are a seller living outside the mainland USA, you can still send your package using your local postal service that offers proof of delivery. You use Depop Payments to process the sale: You can use our Depop fee calculator to help you calculate profitability when pricing your items. Many top Depop sellers use social media to notify their followers about new listings. After reaching out to your customer, prepare your package by packing it securely and choose your preferred courier. Your item is on Depops prohibited items list. can depop buyers see your address. If you want to sell your items on more than one marketplace, you will want to use a capable cross-listing app. Most would probably not waste their time scamming people for small purchases or anything less than $20. These are the common reasons customers request to ship their items to a different address from their billing address. With OneShop, you can upload your product images and quickly draft your listings. Please keep in mind that when removing your Depop account, you will no longer be able to access any messages or account details associated with it. This lets you know that the item has been purchased. the three lines in the top left corner of the screen, and then select "Settings". But if you navigate the Depop App, you can see many listings with stock photos and generic product descriptions. After the item arrives at your buyers' shipping address, and the transaction has been successfully completed, give your buyer a review and encourage them to do the same to your shop. You do not respond to Depops emails in an appropriate time frame. Sending something to a local buyer is likely to be less expensive than sending it overseas. If you wish to delete your depop account you can either. And dont forget to include an estimate for any packaging materials either. One prevalent scam happening in Depop right now is the elaborate online scams. Let us dive deeper into what types of items attract scammers. So, you not only want to have high-quality, accurate photos for marketing purposes, but it will help to limit the number of return requests that come in. Then, in the profile page, click on the gear icon to access your settings. A sub for discussing all things Depop. You can say that you are only allowed to ship the item to the address written on their accounts. Its important to make it snappy and personal, with enough info that they know what you and your shop are about. As young as 13 years old can register in Depop, make an account and start buying or selling. These labels are for first-class shipping for sizes XS, S and M. For L and XL labels, and includes insurance coverage for items up to $100. The key is consistency. You are only permitted to sell things you own. Your item was described and shown accurately. Youll find a rough guideline to refer to in theDepop shipping guide. Plus, our all-in-one app saves you plenty of time while selling on multiple marketplaces like Poshmark and Mercari. You can also go one step further buying in bulk, getting a better price, using eco-friendly packaging and personalising packaging with stamps/stickers. There are also scammers on other e-Commerce platforms like Poshmark and eBay. Find it on Depop. Preloved. Select an item you want to buy. On Depop, a common issue for sellers is that customers request a return. If you use this method, you can either drop-off your item at the local depot or have a courier collect it from your address. Try it today, register for free, and see the difference OneShop provides to your reselling business. Learn more Depop is a shopping app based in London with other offices in Milan, Manchester, and New York City; however, it is a popular shopping app in The United Kingdom, Australia, New Zealand, Italy, and The United States. Imagine you sold an item for $40, which you bought at $20. While this looks like harmless requests, where the customer might have forgotten to update their shipping address on the platform, some unscrupulous people are using this to scam Depop sellers. Just make sure youve selected the Ship with Depop option in your listing before a buyer purchases the product. With tools by SellerAider, you can automate a lot of the tedious work associated with running a depop shop such as: Mobile Phone Depop Bot (iOS and Android). Therefore, offering free shipping will help you close more sales, even if you have to price your items a few bucks more because of that. All your transactions must be within the app, and you must use Depop payments. Finally, you can use Ship with Depop Courier Collect, where MyHermes will collect your parcel from your address. Depop uses USPS as its in-app courier to ship within the shopping app. Depop is an online marketplace for buying and selling used clothing and other secondhand goods. Overall, Depop is a safe platform when used properly, with the appropriate safety measures being taken by both buyers and sellers. When photographing, try to stay away from artificial lighting and opt for natural lighting whenever possible. This helps to protect both users and Depop from fraud and other malicious activity. All direct payments, prohibited items, meet-ups, and trades outside Depop exclude you from benefiting from the seller protection. Depop works to protect its users privacy, and they respect the fact that some users may not be comfortable giving out personal information such as their phone number. How you refund a buyer on depop really depends on what method they used to purchase your item. As a result, she felt underrepresented on the platform and assumed other potential customers felt similarly. If you encounter these requests, simply decline the offer. . These schemes mainly target new sellers who are not well aware of how seller protection works. can depop buyers see your address . Following the above advice should help to keep the shipping process straightforward and hassle-free. This will introduce you to new people and their followers, who might like what you're selling. You may need to check if the username you want is already taken before you can confirm the change. For personal accounts, Depop charges a 10% commission fee on all sales made. Sendle is a courier company that can be useful for home-based collection and delivery. Its easy to get started just create an account to start selling. When an item has been bagged, it means that the buyer has paid for it and the transaction is complete. You can sign up using either the Depop app or through depop.com. To avoid this situation entirely, we have some tips below to help with the accuracy of your listings. On top of that, youll need to research whats in and out to stay up-to-date with fashion trends. Because it still shows up as being sold on depop even though I refunded her. Once the address is saved, you can select it as your delivery address on Depop. Heres a step-by-step instruction that will teach you how to set up the account the right way and make your first sale. Once complete, your updated profile will be seen all around Depop!. Your information is kept safe. Only ship their purchased item to the shipping address indicated in their Depop and PayPal account. Once this is done, click Deactivate Account again to permanently delete your Depop profile and remove it from the app. Ensure that the background is neutral, light and clean, so nothing is distracting. All rights reserved. numbers in alphabetical order 0 9 can depop buyers see your address. Selecting the option that works best for you is based on a number of factors, including item destination and convenience. They should also check the sellers profile to make sure they have a good rating and look for any comments that may indicate they are not trustworthy. Take clear photos of each item and upload them to the app. Your email address will not be published. Mercari pockets the least, only charging 2.9% plus $0.30 for . PRAYING ON DEPOP's DOWNFALL, Buyer protection doesn't apply to items in Depop's List of Prohibited and Restricted Items, such as non-material goods or electronics. Decline it immediately. Buyers love free shipping. Having a firm grasp of your business can help with eliminating many problems. It can act as your 24/7 virtual assistant with a human-like activity to avoid account restrictions or being stuck in share jail. Remember that great photos are crucial to grabbing a buyers attention (more on that later in the article). It is safe to say that the platform caters to the Gen Z audience. Thanks to all authors for creating a page that has been read 33,578 times. For starters, scammers are looking for high demands, "on-trend," and easy-to-sell types of items. Choose the approximate size of your item. Giving your buyers a choice of options can help them feel in control of the purchase so they can pay for the one they want and know what to expect. It will give your potential customers an additional sense of authenticity. If your Paypal account is fully verified, you should be able to access the label as soon as youve made a sale. The scam may look like this the scammer will ask the buyer for payment. Making your product stand out is important in every marketplace Depop is no exception. For high-value items, add insurance and ask for a signature too.This helps to build trust in your shop and gives buyers confidence. This includes inaccurate statements of sizes, colors, flaws, counterfeit, condition, missing items or incorrect items. Do you have to use your real address when selling on Depop or is there an option to hide your exact address from sellers so they just see your post offices address? Since it covers a variety of areas, you'll probably still want to use it even if you move. Calculate your items total cost, including delivery and retail price, before setting a price. It actually consists of many things inside the Depop to help you sell and connect you with genuine buyers interested in your item. When you find something that works, stick with it. We find that offering free national shipping can double a sellers chances of selling an item within 7 days. Use 5 relevant hashtags for every item. Putting some extra effort into the packaging and delivery of your item so you stand out from the crowd. A seller can choose from a range of delivery services and include shipping and packaging costs in their listing. Building killer relationships with buyers will significantly improve your chances of closing a deal. You will increase your chances of gaining customers confidence by composing an honest but compelling description. Weve outlined exactly how to ship on Depop in the following blog post. Unfortunately, scammers also use these requests to scam sellers. Even if scammers are flooding Depop and other marketplaces, there are still ways to prevent them. Bagging a product on Depop is a way for the seller to let their potential buyers know that the item is no longer available for purchase. Here are some of the most common scams sellers should watch out for. Another thing social media is great for is networking, as that is what it was literally designed for. Yes, Depop does take a cut of sales. For more information, see our help centre articlefor full shipping procedures and details. Bump is the only Depop sales bot that offers a FREE FOREVER plan, where you can refre If you have time for it, try building an Instagram account for your Depop shop. When shipping internationally, make sure you: Work out the cost by weight and destination, Have a clear policy on international shipping. Though listing an item is technically free, each platform takes a percentage of your sale to cover other fees. As an individual seller, you are not required to issue a refund unless your buyer feels that the listing was not an accurate representation. Free Courses Preview / Show Details. Launch the Depop app and tap the Profile icon in the bottom right corner of your smartphone screen. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Follow these steps to link your PayPal account to Depop: Depop Payments allows buyers to pay for things on Depop using Apple Pay, Google Pay, and credit/debit cards. If you are the maker, consider the materials used and other costs when making the item. Use it as an opportunity to make a good first impression. When selling online, you should ensure that the images you utilize are attractive and clear. Depop does not show your email address. Buyers will see the discounted price next to the original price, and their purchase will. It is important to meet someone in person when exchanging goods, rather than mail them, for safety purposes. Regardless of the platform, its important to keep in mind that several people may already have your desired username, so you should take the time to check if its still available before making any changes. Secondhand clothing, shoes and accessories are generally the most popular products on Depop. After clicking Deactivate Account, a window will open with further instructions on how to delete your account. They also run regular workshops and events to learn how to use Depop to attract more buyers to your shop. We recommend using Depop payments to avoid losing the Paypal fee and ensuring you have Depops Seller Protection. However, whether you choose Depop Payments or PayPal, you always need to issue a refund from the original transaction to a buyer. Every business has its ups and downs. This will take you to the settings page, where you can edit your profile, account details, selling preferences, notifications, and payment information. We provide easy guidelines on how to sell effectively and eventually make more sales! However, like in any business transaction, issues can arise. This means youll likely need to give your email provider new information about yourself, such as your name and address. Well, congratulations to you for making it this far! The process to delete your Depop account includes providing a reason for doing so, as well as confirming your password. OneShop is the only app that delists your item once it's sold! A Guide for iPhone and Android, How to Change Your Address on the Depop Mobile App, https://www.reddit.com/r/Depop/comments/hdgntm/change_delivery_address_on_depop_account, cambiar tu direccin en la aplicacin mvil Depop, modifier l'adresse de livraison sur l'application Depop, Modificare l'Indirizzo di Spedizione sull'App di Depop per Dispositivi Mobili. Sending depop refunds any other way can be a sure-fire way to get scammed. This includes knowing about your customers, sales operations, and avoiding problems. To learn more about how OneShop help sellers win the marketplaces and helps you achieve your business goals, visit OneShop here and learn how to succeed in your business! Decline any offers asking to pay directly to your bank account or PayPal. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. In this way, you can ensure your product and income are protected. Printing a Depop shipping label is quick and easy.
Categories