News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. giving feedback any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. A Penalty Charge Number must be entered. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. Please i need help. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . This service is in scheduled maintenance mode. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. This is because will have already had a 150 payment through the Household Support Fund. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. We will continue to take Debit Debits until you tell us otherwise. Where to find us. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. We also use cookies set by other sites to help us deliver content from their services. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Can Nigeria's election result be overturned? The council can take action to. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. 10 All the above. Show Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. giving feedback Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Service temporarily unavailable. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. 1. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Because nobody cares. 2023 BBC. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. It is a London borough council, one of 32 in the United Kingdom capital of London. Are unable to get over those pesky Rachmanistic behaviours If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. Have a useless executive team Well send you a link to a feedback form. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Its impossible to contact the council tax mob as well Bernard Weatherill House 8 Mint Walk 08 February 2023. The council reckons even its online form should take around 10 minutes to complete. Posted on February 20, 2023 by insidecroydon. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Croydon residents are reminded to be aware of council tax rebate scams. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. Read about our approach to external linking. The BBC is not responsible for the content of external sites. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. The council press office has failed to issue any press release to Inside Croydon on this important matter. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. Contact us. To help us improve GOV.UK, wed like to know more about your visit today. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. The first is a calculator which can give you an idea of what you may be entitled to. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. We have received an email to say that our application for the 150 Energy Rebate has been granted. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. NEW Help improve this site by Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. | We provide a large number of services for local people, businesses . I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. Based in Croydon and edited by Steven Downes. Show The service will be back online shortly, please try refreshing the page in 15 minutes. How much is your council tax increasing by? Croydon Council Tax team. This includes those who receive Council Tax support. This may take two months for those that pay less than 150 but the credit will show as that months entry. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. No surprise its them idiots Capita running the show. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 You misappropriated the funds for something else by accident Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! To contact us, please email [email protected], Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Please note that these messages may come from both the council and our form provider GrantApproval. Hide, Send feedback directly to the content team using our website feedback form. Dont include personal or financial information like your National Insurance number or credit card details. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Send us a message; Other ways to contact us . giving feedback You can get information on their. 3) SlothMove populates your council tax providers. We are committed to making our website . If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. CR12345678). But on May 30, the council invited residents to complete an online form to receive their rebate payment. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Claims for the rebate can only be processed until September 30. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. Applications for the scheme are now closed. Return to a calculation/claim you have saved. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. Find out about your responsibilities relating to council tax as a landlord. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Read about our approach to external linking. Councillor Mark Watson, cabinet member for communities, safety and justice. You can check your balance, instalments, payments and view bills online 24 hours a day. History [ edit] A map showing the wards of Croydon from 2002 to 2018 Births, deaths, marriages and citizenship, comment or object to a planning application. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. For example, choose the 1st, 5th, 15th or 25th of the month for payment. Send us a message and we'll get back to you as soon as we can. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. Croydon Council | 11,570 followers on LinkedIn. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf.
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